Terms of Service

Welcome to Bertiz Beauty Lounge. By booking or receiving our services, you agree to the following Terms of Service. Please read them carefully.

1. General Information

Bertiz Beauty Lounge provides cosmetic injectable and aesthetic services performed by qualified professionals. All treatments are subject to individual assessment and suitability.

2. Eligibility for Treatment

By using our services, you confirm that:

  • You are at least 18 years of age
  • You have provided accurate and complete medical history
  • You will disclose any medical conditions, allergies, medications, or prior treatments

We reserve the right to refuse treatment if it is deemed unsafe or not in your best interest.

3. Consultations and Treatment Outcomes

  • All clients must undergo a consultation prior to treatment
  • Treatment results vary between individuals and are not guaranteed
  • Multiple sessions may be required to achieve desired results
  • You acknowledge and accept potential risks and side effects explained during consultation

4. Bookings and Appointments

  • Appointments must be scheduled in advance
  • We recommend arriving on time to ensure full treatment duration
  • Late arrivals may result in reduced treatment time or rescheduling

5. Cancellation and Rescheduling Policy

  • We require at least [insert timeframe, e.g., 24–48 hours] notice for cancellations or rescheduling
  • Failure to provide adequate notice may result in a cancellation fee
  • No-shows may be charged the full treatment cost or forfeit deposits

6. Payments and Pricing

  • All prices are listed in AUD and are subject to change without notice
  • Payment is required at the time of service unless otherwise agreed
  • We may require deposits to secure bookings

7. Refund Policy

  • Due to the nature of cosmetic injectable treatments, refunds are not provided for completed services
  • If you experience concerns, we encourage you to contact us for assessment and possible follow-up care

8. Aftercare Responsibility

  • You agree to follow all aftercare instructions provided
  • Bertiz Beauty Lounge is not responsible for adverse outcomes resulting from failure to follow aftercare advice

9. Liability

To the extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • You acknowledge the inherent risks associated with cosmetic procedures
  • All services are provided in accordance with Australian health and safety standards

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in that policy.

11. Changes to Terms

Bertiz Beauty Lounge reserves the right to update these Terms of Service at any time. Updated terms will be effective upon posting.

12. Contact Information

For any questions regarding these Terms of Service, please contact:

Bertiz Beauty Lounge
Email: support@bertizbeauty.com.au

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