Privacy Policy

At Bertiz Beauty Lounge, we are committed to protecting the privacy and security of our clients’ personal information. This policy outlines how we collect, use, and safeguard your data in accordance with the requirements of the Therapeutic Goods Administration (TGA) and the Australian Health Practitioner Regulation Agency (AHPRA).

1. Collection and Use of Personal Information

We collect personal information, including sensitive health data, to provide safe and effective cosmetic injectable services. The information we may collect includes:

  • Personal identification details (e.g., name, phone number, email address)
  • Medical history and relevant health information
  • Treatment preferences, records, and outcomes

This information is used solely for:

  • Delivering our services safely and effectively
  • Personalising your treatment plan
  • Maintaining accurate medical records
  • Complying with legal and regulatory obligations

2. Consent

We obtain your informed consent before collecting and using your personal information. By engaging our services, you consent to the practices described in this policy.

You may withdraw your consent at any time; however, doing so may limit or prevent us from providing certain services.

3. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:

  • Secure digital and physical storage systems
  • Encryption of sensitive information where applicable
  • Restricted access to authorised personnel only
  • Regular system monitoring and updates

4. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your personal information where legally permissible

To make a request, please contact us using the details below. We will respond within a reasonable timeframe.

5. Regulatory Compliance

Bertiz Beauty Lounge complies with all relevant regulations and guidelines set by the TGA and AHPRA. This includes:

  • Ensuring all treatments are performed in accordance with professional standards
  • Maintaining accurate and confidential patient records
  • Providing marketing and promotional materials that are truthful, evidence-based, and not misleading

6. Contact Us

If you have any questions about this policy or how your personal information is handled, please contact us:

Bertiz Beauty Lounge
Email: support@bertizbeauty.com.au

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